Benefits of Quick Request
- Keep Patients and Visitors Satisfied
- Increase Employee Accoutability
- Automatically Track Requests and Reports
- Improve Speed of Service
Get immediate feedback from patients, visitors, and employees by using Quick Request to host surveys. Customize questions, ratings and comments within your Quick Request mobile app to allow for ease of access and simplicity of design for your surveys.
Complaints can be sent to your staff while your patients are still on location. That way you can respond to their needs before they leave, increasing their satisfaction. None of these survey results are published to the public at large. Only your staff sees them to improve performance.
Allowing your patients to scan the code in any room or building and complete a quick survey in 20 seconds gives you another way of measuring how satisfied they are with your service. You can also build your own single select multiple-choice questions to acquire more specific information.
Dashboards and reports help you see trends in patient and visitor satisfaction.